Brand and Reputation Management, Branding / Identity, Consumer Behavior, Crisis Management, Featured Articles, Marketing Tips, Relationship Marketing, Tactics and Tips British Airways Sponsored Tweet: Customer Service Is Critical by Katy Ryan Schamberger / September 9, 2013
Business Intelligence, Consumer Behavior, Digital Marketing, Featured Articles, Marketing Tips, Mobile and Location Based Marketing, Strategies and Tactics Use Location-Based Listening to Reach Prospective Customers by Shelly Kramer / May 30, 2013
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Consumer Behavior, Featured Articles, Marketing Tools, Social Media Marketing, Social Media Tools, Tactics and Tips Maximize Social Customer Service with Listening Technology by Guest / September 7, 2012