customer experience Archives - V3B: Marketing and Social Media Agency

How Do Events Fit in Corporate Marketing? Eight Intriguing Women in Event Tech Share Insights

Eight event planning professionals share their thoughts on how live events are viewed with corporate marketing departments — and how they should be treated.

by Tom Pick / June 3, 2019

Branding / Identity

What a Trip to Whole Foods Can Teach You About Branding

by John T. Peters / March 11, 2019

Brand and Reputation Management

Customer Experience Fuels Today’s Retail [Report]

by Shelly Kramer / October 29, 2018

Marketing Tips

Customer Acquisition: The 5 Common Mistakes

by Marina Erulkar / October 22, 2018

Customer Service

How Customer Experience Strategies Can Fuel Your Lead Generation

by Jared Cornell / October 1, 2018

Business Intelligence

4 Ways to Tailor Your Customer Experience and Transform Your Business

by Jennifer Tomlinson / September 20, 2018

Marketing Tools

8 Sets of Marketing Automation Tools Your Company Can’t Live Without

by Tom Pick / August 22, 2018

Business and Leadership

Customer Attrition: The Five Common Points

by Marina Erulkar / August 7, 2018

B2B Marketing

7 Reasons Why It’s the Best Time Ever for B2B Marketing

by Tom Pick / May 30, 2018

Strategies and Tactics

Want Better Customer Experience? Combine CRM and Customer Feedback

by Daniel Newman / May 16, 2018

Tools and Products

Rise in Real-Time Engagement Evaluation

by Eric Vidal / April 25, 2018

Customer Service

Drive Customer Experience with Solid Community Engagement

Companies are turning their loyal customer base into engaged communities to improve customer experience. See how to do community engagement here.

by Daniel Newman / April 6, 2018

Content, Content Marketing, marketing

The 6 Top Content Marketing Trends for 2018

Content marketing will remain vital but tactics will evolve for B2B firms in 2018. Here are the six top trends from leading industry influencers and bloggers.

by Tom Pick / February 2, 2018

Brand and Reputation Management, Branding / Identity

Are Your Customers Experiencing Your Brand Promise?

If you’re brand doesn’t deliver on your promises, there’s no fooling the customer. Here’s what you can do to change that.

by Carlos Hidalgo / October 12, 2017